Privacy Policy
Principle and scope
This data protection information relates to the processing of personal data in connection with visits to the websites at www.gyn-zollikon.ch. In order to use our websites and the associated online services or online applications (collectively referred to as Services), we process your personal data (hereinafter also referred to as 'Data'). Please note that this privacy information does not apply to websites of other providers to which our website may be linked.
Personal data refers to information relating to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are specially protected by specific legal provisions. The term processing covers all operations relating to your data, including collection, storage, use, disclosure, archiving or deletion. When processing data, we comply with the Swiss Federal Data Protection Act (DSG), the corresponding Implementing Ordinance (DSGV) and other applicable data protection laws (e.g. the European General Data Protection Regulation, DSGVO), where applicable.
In the following, we would like to explain to you what data we collect, for what purpose we use it and what rights you have with regard to your data. If you transmit data to us via third parties, we assume that you are authorised to do so and that the data transmitted is correct. We therefore ask you to inform the third parties concerned of the processing of their data by us and to provide them with a copy of this privacy notice or the relevant product information. Should we draw your attention to an updated version of these documents, please also pass on these new versions.
Our employees are regularly trained in data protection issues and are subject to a duty of confidentiality. In addition, compliance with data protection regulations is monitored by our data protection department.
Responsible bodies and contact
Responsible for the processing of data described in this privacy policy is:
Gynäkologie Zollikon GmbH
Alte Landstrasse 112
8702 Zollikon
Switzerland
If you have any questions or concerns regarding the processing of your data or your data protection rights vis-à-vis us, please contact:
Gynäkologie Zollikon GmbH
Data protection office
Alte Landstrasse 112
8702 Zollikon
Switzerland
Processed data
We attach great importance to the protection of your personal data. When you use our website and services, we primarily process the data you provide to us that is necessary for use, as well as the information we collect directly (see below).
In the course of using our website and services, we collect metadata such as information about your browser (type and version), your device type (e.g. smartphone or tablet) and your IP address. Furthermore, we collect access data, also called log data. This includes the name of the website accessed, date and time of access, amount of data transferred, notification of successful retrieval, information on the operating system and details of the last website visited.
We only store and process further personal data if you provide it to us in the course of using services and tools (e.g. contact form). Further information relevant to data protection for specific tools can be found below in this data protection declaration, if applicable.
Purpose
We will only process your data for the purposes we informed you of when we collected your data and for other purposes compatible with those purposes. You can find more information about the basis of our data processing further down in this privacy policy.
Processing of the data
We process your data for various purposes in connection with communication with you. This includes, in particular, answering enquiries, asserting your rights and contacting you in the event of queries. In doing so, we primarily use communication data and master data, as well as registration data relating to offers and services used by you. This data may be stored for documentation purposes, training, quality assurance and follow-up enquiries.
Furthermore, we process data for marketing purposes and to maintain the customer relationship. We may send general or personalised information about our services to our users, for example in the form of irregular contacts by email, post or telephone, as well as through other channels for which we have contact information from you. You have the option at any time to refuse such contacts or to refuse or withdraw your consent to be contacted for advertising purposes. With your consent, we can target our online offer more specifically to the needs of our users.
Furthermore, we may use your data for market research, to improve our online offer, our services and possibly for product development.
Finally, we may also store and process your data for security reasons and to control access to our website.
Logfiles
We mainly use data to create server log files in order to carry out statistical evaluations for the operation of the website, to ensure the security of the IT systems and to optimise the website. In doing so, we primarily use log data. The legal basis for this data processing is our legitimate interest in providing you with a secure and smooth user experience at all times. We also reserve the right to check the log data retrospectively if there are concrete indications of unlawful use.
Contact form
If you contact us via the contact form, we collect your contact data in order to process your enquiry and answer any follow-up questions. This data is transmitted in encrypted form.
If you have provided us with your email address or contacted us directly by email, we may also send you information by email that is related to the processing of your concerns and questions.
The legal basis for processing your data is based on our legitimate interest in being able to process your online enquiry efficiently and effectively. If the aim of the e-mail contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.
Book appointments online
We may offer you services on our website for which the provision of personal data may be mandatory. One example of such a service is the online arrangement of appointments for talks or consultations. In these cases, we primarily process master data and communication data as well as, in some cases, further information which is necessary for the processing of your request. We may also store your data in order to be able to refer to it in subsequent communications. Furthermore, we can support you in the use of our services by contacting you.
The legal basis for processing your data is based on our legitimate interest in being able to offer you an attractive service for coordinating appointments online. You can revoke your consent at any time. The lawfulness of the processing of your data until the revocation of your consent is not affected by the revocation.
On this website, we link to the MEDICOBOOKING offer of Medicosearch for the purpose of making appointments online. MEDICOBOOKING is a registered trademark of Medicosearch AG, Gerberngasse 27 - 31, 3011 Bern.
With regard to the use of data and data collection on the website www.medicosearch.ch based on the new Swiss Data Protection Act (nDSG), we refer to the data protection declaration published there.
Google Analytics
We may use Google Analytics and Google Tag Manager on our website. This is a web analytics service and supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics uses cookies to analyse your use of our website. The usage data generated by the service is transferred by default to servers in a Google data centre and stored there. It is possible that additional personal data will be collected via Google Analytics and Google Tag Manager and that this data will be passed on to third parties by Google if this is required by law or if third parties process the data on behalf of Google. We ourselves do not pass on any personal data to Google without your consent.
The legal basis for processing your data is based on our legitimate interest in analysing user behaviour in order to optimise our offer. Further information on Google Analytics and Google Tag Manager can be found under the following link: support.google.com/tagmanager/?hl=de#topic=3441530
IP anonymisation
Your IP address is anonymised by default on our website before being transmitted to Google. This is done by transmitting your address only in shortened form. In exceptional cases, it may happen that your address is transmitted in full and only shortened in Google's data centre.
Google Maps
We may integrate map material and services from Google Maps on our website. When using our website in Switzerland or the European Economic Area (EEA), the map services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When using our site in another country, the services are provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The integration of Google Maps on our websites enables us, for example, to show you an interactive map directly on our site, which makes it easier for you to geographically locate addresses published by us.
When you use Google Maps, your IP address will be communicated to Google. Google may link your data to your Google user account if you are logged in at the time. If you do not wish such an association with your Google user account, you have the option of logging out of the use of Google Maps in your Google account.
The legal basis for processing your data is based on our legitimate interest in providing you with useful information, facilitating location-based searches and automatically supplementing address data.
Further information on Google Maps can be found under the following link: blog.google/products/maps/
Your rights
You have the following rights in accordance with applicable data protection law You have the following rights in accordance with applicable data protection law and subject to certain conditions:
- Right of access: You can request information from us about whether we process your personal data and, if so, which data this is.
- Right to rectification: - You can ask us to correct incorrect data or complete incomplete data.
- Right to erasure: You can request that we erase your data. However, please note that certain legal requirements or legitimate interests may limit our obligation to delete.
- Right to data portability: - Under certain conditions, you can request that we provide you with the data you have provided in a structured, common and machine-readable format.
- Right to withdraw consent: - If the data processing is based on your consent, you can withdraw this consent at any time. Please note that the revocation does not affect the lawfulness of the data processing carried out until the revocation.
- Right to object: - Under certain circumstances, you have the right to object to the processing of your data, in particular for direct marketing or legitimate interest purposes.
- Right of complaint: - If you do not agree with our handling of your data, you have the right to contact our data protection officers or the competent data protection supervisory authority at edoeb.admin.ch.
Please note that these rights are subject to legal requirements and that exceptions and limitations may apply. To exercise your rights, you can contact us in writing or by email at the address below.
Gynäkologie Zollikon GmbH
Data protection office
Alte Landstrasse 112
8702 Zollikon
Switzerland
SSL
Due to the technical structure of the internet as an open network, a secure transmission of your data cannot be guaranteed in all cases. When you send your personal data to us, you always do so at your own risk.
To ensure the protection of your transmitted data, we use encryption mechanisms in accordance with the current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission on the Internet and is supported by most browsers. It uses the public key method, in which data is encrypted with a publicly accessible key and can only be decrypted again with a specific private key. Most browsers indicate whether a connection is secure by means of a key symbol or padlock.
We take various technical and organisational security precautions to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorised access to or manipulation of data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for informing yourself of any necessary security precautions and for taking the necessary measures within your sphere of influence. Any liability on our part for damages incurred by you as a result of data loss or manipulation is fundamentally excluded.
Retention of data
We only store your data for as long as it is necessary for the purposes stated by us or as we are legally or contractually obliged to do. Data that is no longer necessary for the stated purposes will be deleted by us as part of our regular data maintenance or alternatively anonymised.
Update
This data protection information is not part of the contract and can be amended by us at any time. The version published here shall apply in each case.
Last updated on 20 September, 2023